Frequently Asked Questions

Yes. Capacity, mast height, fork length, battery type, engine configuration, tire type, color, logo stickers and safety accessories can be configured according to the customer’s working condition and destination market.

Yes. We can discuss duplex mast, triplex mast and full free mast options according to the required lifting height, container entry height, warehouse door height and pallet racking layout. Fork length, side shifter, solid tire and cabin options can also be discussed before quotation.

For distributors and importers, we can discuss market-oriented configurations such as voltage, charger type, tire type, warning lights, color, labels, spare parts package and documentation requirements. Final configuration should be confirmed according to the target country and application environment.

Distributor branding, color preference, logo labels and market-specific nameplate requirements can be discussed before production. Private label details depend on order quantity, product type and artwork confirmation.

Please provide the required capacity, lift height, power type, working environment, pallet size, quantity, destination country and any optional configuration requirements. Photos or videos of the worksite are also helpful.

Electric forklifts and warehouse trucks are suitable for indoor handling, warehouses, workshops and low-noise operating environments. Diesel or engine-powered machines are better for outdoor yards, construction sites, rough terrain, long continuous operation and heavy-duty use. Tell us your load weight, floor condition, working hours and local service requirements, and we can recommend a suitable configuration.

Yes. Electric forklifts, pallet trucks and stackers can be matched with lithium battery or lead-acid battery options according to the target market, budget, charging habit and working time. Lithium batteries are usually easier for opportunity charging and daily maintenance, while lead-acid batteries can be suitable for cost-sensitive projects.

Please provide the pumping distance, vertical height, aggregate size, concrete mix condition, local power supply, jobsite space and whether you prefer motor or diesel power. These details help us recommend a suitable delivery value, pipe diameter and power configuration.

Machines can be prepared with export packing, protective wrapping, loading support and basic documentation. Packaging and loading methods can be adjusted according to container shipment or project delivery requirements.

For normal export orders, we can provide commercial invoice, packing list, machine photos, loading photos and basic product information. Other documents such as certificate documents, special marking, dealer documents or market-specific files should be confirmed before order placement.

Lead time depends on model, quantity, battery or engine configuration, mast height, optional attachments and current production schedule. Standard models are usually easier to arrange, while customized configurations need additional confirmation. We recommend confirming the target delivery date before quotation.

Yes. Spare parts packages, operation guidance and remote technical support can be provided for overseas buyers, dealers and project customers.

The standard reference configuration has a rated lifting capacity of 4,000 kg at a 500 mm load center. Actual residual capacity can change with mast height, attachment type and load-center distance, so the final configuration should be confirmed before ordering.

Diesel-engine brand, emission level and cold-start options can be selected according to the destination market, local regulations and customer preference. The final engine model is confirmed in the quotation.

A 3,000 mm duplex mast is the standard reference configuration. Optional duplex, triplex and full-free mast configurations can normally cover approximately 4,500-6,000 mm, subject to the required residual capacity and operating environment.

Yes. Common options include a side shifter, fork positioner, longer forks, solid tires, lighting packages and semi-enclosed or fully enclosed cabs. Custom attachment requirements can be reviewed before production.

The K-40 is suitable for factories, logistics yards, warehouses, building-material operations and truck-loading areas. For indoor use, customers should confirm ventilation, aisle width, mast height and local emissions requirements.

Select a rated capacity above the actual load weight and confirm the load-center distance. Mast height, attachments and long loads can reduce residual capacity, so the final configuration should be checked before ordering.

Common options include duplex, triplex and full-free masts, side shifters, fork positioners, longer forks and enclosed cabs. Availability depends on the selected model and required residual capacity.

Engine model and emission configuration depend on the forklift series, destination market and local requirements. The exact engine is confirmed in the formal quotation.

Diesel forklifts are mainly suited to outdoor or well-ventilated industrial areas. For indoor work, confirm ventilation, emission rules, noise limits, aisle width and mast-clearance requirements.

Please provide the required load capacity, load center, lifting height, fork length, tire type, attachment, engine or emission requirement, operating environment and destination country.